FAQs

Q: What type of materials will we be using for the workshops?

A: We use pallets that have been untreated (not sprayed with any kind of pesticides). Pallet wood comes in a variety of types of woods, grains. thicknesses so please note that paint and stains will be unique to each piece. It's also common that there will be knot holes and deviations in the wood- but we call that character!! The design for your project is a vinyl stencil and all of our paints and stains are water based!

 

Q: What time should I arrive?

A: We ask that you arrive 10-20 minutes before the workshop is to start so that we can start on time and stay on track. Anyone arriving 15 minutes late or more will not be allowed to enter the workshop AND will not be refunded. We have to maintain a schedule and respect everyone that arrives on time ready to work. Thanks for understanding!

 

Q: I have a friend who didn’t buy a spot at the workshop BUT would like to tag along. Is this allowed?

A: We are sorry but this is not allowed. Our studio only has space for people signed up and due to space and safety issues we cannot allow anyone that does not have a spot reserved to come and hang out.

 

Q: Are there age requirements for your workshops?

A: Yes! ALL those coming to a workshop MUST BE at least 18 years old. Our liability insurance does NOT allow anyone under the age of 18 to even step foot inside our workshop.

 

Q: I would like to make more than one project at the workshop. Can I buy two spots and do both projects myself?

A: We are sorry but because of time constraints and the way we instruct, we can only allow each person to make ONE project at each workshop. If there are multiple designs you want to make we suggest that you invite someone to join you {and they also have a purchased spot} to make it.

 

Q: If I can’t make it, can I give my spot to a friend?

A: Of course BUT if the project you signed up for required you to pick a specific design {or give a specific letter or date…like a monogram or such} your friend would be making THAT design you picked. We MAKE all our supplies according to your reservation. If you are giving your spot to someone else, PLEASE message us ASAP and we will see if we can accommodate the change. We can not guarantee that this is possible.

 

Q: What is the price for your workshop?

A: The prices are usually $35-65 depending on the project.

 

Q: Can I bring food and drinks? What about adult beverages?

A: Of course!! We always have water and sometimes sweet treats but you are more than welcome to bring anything you'd like! Please note that it is the law that you be 21 years of age or older to consume alcoholic beverages.

 

Q: What should I wear?

A: What ever you feel most comfortable in! We provide full aprons to protect most of your clothing but you could get paint on yourself still so keep that in mind! Closed toed shoes are recommended but not required.

 

Q: I'm not very creative. Are you sure I can do this??

A: For sure!! Our staff will take you step by step through each project to make sure your creation is just as you imagined it would be!

 

Q: Do I need a reservation?

A: YES! Because we make all the supplies ourselves, we require everyone to have a reservation.

 

Q: I have a few friends coming to the same workshop as me, can we sit together?

A: Sure! But make sure at least one of you is there early enough to hold/save seats for your group! OR send us a message at least 24 hours in advance and we will be happy to reserve spots for you to sit together.

 

Q: I have a large group of friends, can we book a private workshop?

A: Absolutely!! We offer Private Workshops for groups of up to 15. The minimum of people required to hold a private workshop is 5.

 

Q: Should I bring anything?

A: Nope! We have it all covered!! ALL materials for each project are provided by us! Just bring yourself, and any food or drinks you want to enjoy

 

Q: If I can't make it to a workshop I have a reservation at, can I just pick up the project materials and make it at home?

A: Our workshop projects require time and guidance. Because of this, we do NOT allow workshop project materials to be taken home to be completed.

 

Q: What is the cancellation policy?

A: Due to the customizations at ALL our workshops, there are NO REFUNDS FOR WORKSHOPS! However, if you cancel with at least 48 hours notice your FULL reservation fee will be turned into a store credit that can ONLY be used for future workshops. If your cancellation falls within 48-24 hours of the workshop, HALF of your reservation fee will be turned into a workshop credit. If unforeseen circumstances require you to cancel the SAME DAY of a workshop you are scheduled to attend, we suggest you find a friend or family member to come in your place so that you are not out the reservation fee you paid. Same day cancellations or no-shows will NOT get a credit for a future workshop! Please private message us on Facebook or email us to cancel. If you no show for a workshop that you have a spot reserved, you forfeit your payment.

 

Q: Do you have private workshops?

A: Yes! Our Private Workshops allow groups to select a project, time and date that works for them!  Perfect for Birthdays, Bachelorette parties, Bridal Showers, Team Building, and more.

You can have up to 15 people in your party. You will need a minimum of 5 people to book a private party and will pay the first 5 fees to secure your spot. ($250) We do NOT hold dates unless you have paid your $250 starting fee. Any others who would like to add to your party can sign up through a link we give you for their fee and design choices.

Private parties need to be booked no shorter than  2 weeks ahead of time. Since we build and and premake each design, the cutoff for added people to your group is 7 days before the date of your party.